Blog Why an uninformed delay leads to customer churn In the field of medium and small businesses, winning and maintaining a customer over time is just as difficult and necessary.When competing with large companies in the market, with more resources, greater
Blog Why collaboration matters There has been a lot of progress during the last decades on process improvements, operational efficiency gains, reduction of productivity losses and so on. They are usually a combination of traditional consulting, statistical
Blog How to arrange your shipments after Chinese New Year The worst time for an importer is definitely the Chinese New Year. Period! All Chinese factories are rushing their productions, the quality is always lower than you are expecting and the shipping companies
